FAQS & SIZES

Is your website secure?
CAFIN takes website security seriously. We are powered by Shopify software, using the latest industry standard SSL encryption to protect your personal information. All payments are either made via Stripe or Paypal (so very, very safe). Our site is McAfee SECURE Certified.

What is your privacy policy?
Check it out here.

What is your cookie policy?
Check it out here.

How much does shipping cost?
CAFIN ships using Royal Mail. Royal Mail charges will be calculated at the end of your shopping cart and is dependent on the weight of your order. Standard postage is approx £2.80/€3.50.

How long will it take to receive my order?
Orders placed after 4:00 pm CET will be processed the next business day. Shipping lead time will average according to the shipping option you choose. We currently ship out of London, UK. Royal Mail 1st Class (standard): will arrive 3-4 business days (dependent on your location), Royal Mail Europe: will arrive in 7-8 business days.

Do you ship outside of Europe?
We ship to every country in the world, except for North Korea (obvs).

Will I receive a notification when I place my order?
You will receive a confimation to the email address you provided within 1-2 hours of purchase.

Where can I get a promotion code?
Occasionally, we run exclusive promotions and discounts on cafinclothing.com for customers signed up to our mailing list. So, be sure to sign up so you don’t miss out on future promotions. Also check our Facebook, Twitter and Instagram. Often times we have different promotions for each. Since you're interested, you can enter CHEEKY10 at checkout for 10% off.

I have received my order, but something is missing, damaged or wrong, what should I do?
We apologize for any mistakes. Please contact [email protected] and our customer service team will be happy to assist you. Please allow 24 hours for a response.

Can I make a return?
Of course! And we'll refund you the cost and cost of postage - just return it in the condition it arrived in. Send any questions to Paul Donati at [email protected].

Will my tee’s shrink?
All of our clothes are 100% cotton and are printed on pre-shrunk fabric. Still, if you tumble dry, especially at higher temperatures, some shrinkage may occur. If you want your tee to shrink as little as possible, for best results, wash cold and hang to dry. Washing cold is also best for retaining color and print quality.

Size Chart
For general sizing reference.

 

For enquiries please email [email protected]

Or come say hello:

71-75 Shelton Street, Covent Garden, London WC2H 9JQ